Last updated: 1 March 2026
OmanConnect ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website friensy-om.lat. Please read this policy carefully.
1. Who We Are
OmanConnect is an independent telecom comparison platform operated from Al Khuwair Business Centre, Office 34, Muscat 106, Oman. We are the data controller for the personal information we hold about you. You can contact us at [email protected] or by calling +968 2477 8900.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us via our contact form, we collect:
- Your name (first and last)
- Your email address
- The subject and content of your message
- Your consent record (date, time and checkbox status)
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location (country/city level)
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website (if any)
2.3 Cookies
We use cookies and similar tracking technologies to enhance your experience. Our cookie use is minimal and functional:
- Strictly Necessary Cookies: Required for the website to function (e.g., remembering your cookie consent choice). These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with our website (aggregate, anonymous data only). You may opt out via our cookie banner.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide you with personalised plan advice
- To improve the content and functionality of our website
- To understand website usage patterns through aggregate analytics
- To comply with our legal obligations
- To detect and prevent fraud, abuse or technical issues
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: When you submit our contact form, you explicitly consent to us processing your data to respond to your enquiry.
- Legitimate Interests: We process technical analytics data to improve our website — a legitimate interest that does not override your privacy rights.
- Legal Obligation: Where required by applicable Omani law or international regulations.
5. Data Sharing and Third Parties
We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data only in the following limited circumstances:
- Service Providers: Trusted technical providers who assist us in operating our website (e.g., web hosting), subject to strict data processing agreements.
- Legal Requirements: Where required by law, court order or governmental authority in Oman.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred to a successor organisation subject to equivalent privacy protections.
OmanConnect is not affiliated with Omantel, Ooredoo Oman or Vodafone Oman, and we do not share your data with these operators.
6. Data Retention
We retain contact form submissions for a maximum of 24 months from the date of submission, after which they are permanently deleted. Analytics data is retained in aggregated, anonymised form only. You may request early deletion at any time by contacting us.
7. Your Rights
You have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right of Rectification: Request correction of inaccurate or incomplete data.
- Right of Erasure: Request deletion of your personal data where there is no compelling reason for us to continue processing it.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
- Right to Object: Object to processing based on legitimate interests.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data in transit. We conduct regular security reviews of our systems and processes.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: